Matrix setup
Matrix setup
Start with the docs and platform notes. If you still need help, include your device, app version, project path, setup status, tool, and exact error text.
Open troubleshootingSupport
Get help with Matrix, downloads, or tools.
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Matrix
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Tools
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Security
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What to include
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Include your device, app version, page, tool, setup status, exact non-sensitive error text, relevant terminal output, and expected behavior.
Matrix for Mac
Matrix for Mac
Tell us which Mac build you installed, which tool you tried to open, the setup status, and any safe setup or recovery details.
Open platform notesAgent Exchange
Agent Exchange
Include the resource link, listing type, source or license question, safety concern, or comparison issue.
Open Exchange docsSecurity report
Security report
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Ask for a safe channelPrivacy request
Privacy request
Use Contact to start a request about forms, analytics, deletion, or data handling. Do not include sensitive details; ask for a safe follow-up channel if needed.
Open contactRoadmap status
Roadmap status
Use the roadmap to see what Matrix can do now and which connections between tools are still planned.
Open roadmapSupport packet
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Support works best when the device, project, setup status, active tool, and error are clear. Leave out secrets and private project content.
platform and app version
project path
setup status
exact error message
relevant terminal output
what you expected to happen
Evidence and help
Use the current guides before opening a ticket.
Matrix docs
Learn how to install Matrix, understand the workspace, and use its tools.
OpenFlow help
Learn how to use Flow, review software work, and fix common problems.
OpenDownloads
Check the current Matrix for Mac preview, signing notes, and file hashes.
OpenTroubleshooting
Find setup, AI helper, terminal, and recovery guidance.
OpenMatrix tour
See current Matrix screens with clear platform labels.
OpenFAQ
Get simple answers about Matrix, tools, downloads, Exchange, and security.
OpenDo not send sensitive details, passwords, private keys, production credentials, confidential source code, customer data, or exploit steps through public forms. Use Contact only to ask for a safe follow-up channel.